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FAQs

Am I really locked in the room?

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Although the doors are unlocked for the entire duration of your game, you and your team will have to complete the entire series of puzzles to finally get the (symbolic) key out! 

 

Are the rooms scary?

 

We do offer horror themed rooms (Killer Countdown and CarnEVIL). All other rooms are designed for anyone to enjoy. No matter which room you choose, you and your team will have a heart pounding hour of excitement!

 

 

Can both adults and kids actively participate in your rooms?

 

Absolutely! The suggested difficulty level for each room is listed on each room page. Although children are allowed to play the games, kids under 16 must be accompanied by an adult over 18. If your party includes children 14 and under, you must book out the entire room regardless of the number of participants in your party. This is to ensure the safety as well as the enjoyment of all participants. 

 

I don't want to work with strangers, can I guarantee the room is only my group?

 

Sure! In order to do that, you must purchase the full amount of tickets being sold for the room of your choice.

 

What if I book tickets and I have to change my reservation?

 

No problem! You can change your reservation as long as you provide at least 24 hours notice.

If you provide less then 24 hours notice, we won't be able to reschedule your tickets.

 

Do you have any tips to guarantee I’ll get out?

 

Work together and never stop moving! Remember, you have until the very last second, so don’t give up!